Resources for Residents During the Quarantine


Thanks for Doing Your Part!
As a community, it is important for us to do our part in flattening the curve of the COVID-19 pandemic. Now is the time to pull together to ensure that all members of our community have pertinent information available to them and that we are all acting on it. We are so thankful for all the steps our residents are taking to be good neighbors during the pandemic. Our thoughts and prayers are with each of you!

General Health Precautions
Please, follow safety procedures to help prevent the spread of the virus. 
  • Handwashing is one of the best ways to protect yourself and your family from getting sick. Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Wear cloth face coverings in public settings where other social distancing measures are difficult to maintain
  • Cover any coughs or sneezes with your elbow, not your hands.
  • Clean surfaces such as countertops, desks, light switches and cell phones frequently, with soap and water, followed up by a disinfectant.
  • Symptoms of the COVID-19 can include fever, cough, and shortness of breath. They may appear in as few as two days or as many as 14 days after exposure. 
  • Reported illnesses have ranged from mild to severe illness.
Frequently Asked Questions about COVID-19
I need help paying... 
The Oxford Circle Mennonite Church is offering prayer. Reach out by email or call 267-961-3993.
For more resources visit SEPA211.org

Resources for Parents NEW!

Important Things to Accomplish While Staying at Home

Where can I get Healthcare Help During the Pandemic? NEW!
  • Receiving medical care for COVID-19 does not count towards public charge determinations. For more information, visit USCIS or call Community Legal Services at 215-981-3700.
  • PCCY can help you get medical insurance for your child and you. Call 215-563-5848, ext. 17 for help in your language.
  • Eligibility for Emergency Medical Assistance has been expanded to cover COVID-19. Contact Community Legal Services for information on how to apply.
  • Where to find a COVID-19 test site: http://www.phila.gov/testing
  • For mental health and addiction services, call the Community Behavioral Health 24/7 hotline at 888-545-2600.
  • For mental health crises, call the crisis hotline 24/7 at 215-685-6440.
  • For individuals in need of immediate opioid treatment support, contact NET Access Point at 844-533-8200 or 215-408-4987.
  • For intellectual disability services, call the Department of Behavioral Health & Intellectual Disability Services at 215-685-5900.

Crime & Safety Information NEW!
What if I Need Financial Assistance?! NEW!
Philadelphians who are struggling financially because of the pandemic may be eligible for an emergency cash grant from the Pennsylvania Department of Human Services. The Emergency Assistance Program is for families with children who were working and experienced the loss of a job or income. Families whose income is below 150 percent of the federal poverty level—about $2,700 a month for a family of three—are eligible. Families that qualify will be able to get a one-time grant of approximately $400-$1,200, based on their family size. BenePhilly can help you apply for different benefits. Call 844-848-4376

What are My Rights in the Workplace? NEW!

How Can I Get Legal Help for Immigration? NEW!
USCIS offices are closed but are still processing applications. Check USCIS for details.
Nationalities Services Center, HIAS-PA, and community organizations like Juntos are there to help too.

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