Resources for Residents During the Quarantine
As a community, it is important for us to do our part in flattening the curve of the COVID-19 pandemic. Now is the time to pull together to ensure that all members of our community have pertinent information available to them and that we are all acting on it. We are so thankful for all the steps our residents are taking to be good neighbors during the pandemic. Our thoughts and prayers are with each of you!
General Health Precautions
Frequently Asked Questions about COVID-19
Please, follow safety procedures to help prevent the spread of the virus.
- Handwashing is one of the best ways to protect yourself and your family from getting sick. Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Wear cloth face coverings in public settings where other social distancing measures are difficult to maintain
- Cover any coughs or sneezes with your elbow, not your hands.
- Clean surfaces such as countertops, desks, light switches and cell phones frequently, with soap and water, followed up by a disinfectant.
- Symptoms of the COVID-19 can include fever, cough, and shortness of breath. They may appear in as few as two days or as many as 14 days after exposure.
- Reported illnesses have ranged from mild to severe illness.
The Stay-at-Home Order
Resources for Residents
- Are foreclosures or evictions legal during the quarantine?
- Which schools are offering meals for students?
- Which sites are offering free food for families in need?
- How can I get a $1,200 Economic Impact Payment?
- Can I collect sick leave pay while not working during the quarantine?
- How do I apply for unemployment wage compensation?
- How do I apply for Pandemic Unemployment assistance?
- What other benefits can I access while out of work?
- Are there coronavirus scams I should be aware of?
- How do I connect with my neighbors virtually? NEW!
I need help paying...
The Oxford Circle Mennonite Church is offering prayer. Reach out by email or call 267-961-3993.
For more resources visit SEPA211.org
Resources for Parents NEW!
- How do support my child in learning from home?
- How do I help my child cope with stress?
- Are schools providing computers to students?
- Which carriers offer free or low-cost internet service?
- How can I request a computer or learn to setup my computer?
- Carnell teachers by class and grade
- Carnell teacher working hours/schedule
- Language support : How to translate a Website or Google Doc
- Keep up with The Free Library of Philadelphia's Literacy Enrichment Program on Facebook
- Free Library of Philadelphia's Early Childhood Youtube (Videos available in English and Spanish)
- Virtual clubs and meetings: Bilingual Story Time, Science Time, and Virtual Writing Club
- Additional at-home educational activities from Philly Tweens, NatGeo, Scholastic, and Kidsgarening.org
Important Things to Accomplish While Staying at Home
- Take 10 minutes to complete the 2020 Census for your household!
- Register to vote! (Or update your registration to receive a mail-in ballot)
- Deadline Alert: The PA primary election has been rescheduled to Tuesday, June 2, 2020.
Where can I get Healthcare Help During the Pandemic? NEW!
- Receiving medical care for COVID-19 does not count towards public charge determinations. For more information, visit USCIS or call Community Legal Services at 215-981-3700.
- PCCY can help you get medical insurance for your child and you. Call 215-563-5848, ext. 17 for help in your language.
- Eligibility for Emergency Medical Assistance has been expanded to cover COVID-19. Contact Community Legal Services for information on how to apply.
- Where to find a COVID-19 test site: http://www.phila.gov/testing
- For mental health and addiction services, call the Community Behavioral Health 24/7 hotline at 888-545-2600.
- For mental health crises, call the crisis hotline 24/7 at 215-685-6440.
- For individuals in need of immediate opioid treatment support, contact NET Access Point at 844-533-8200 or 215-408-4987.
- For intellectual disability services, call the Department of Behavioral Health & Intellectual Disability Services at 215-685-5900.
Crime & Safety Information NEW!
- Protection from abuse and domestic violence is available during COVID-19.
- The Philadelphia Domestic Violence Hotline is open 24/7 at 866-723-3014.
- If you want legal protection, you can seek assistance at the Emergency Filing Unit at the Criminal Justice Center, Room B-03 1301 Filbert St., Philadelphia, PA 19107.
- Call the Women Against Abuse Legal Center at 215-686-7082 with a safe number for an advocate to return your call.
- COVID-19 affects us all. Hate crimes based on ethnicity and fear of coronavirus are illegal.
- Contact the Philadelphia Commission on Human Relations at pchr@phila.gov or 215-686-4670 to report incidents of hate and bias.
What if I Need Financial Assistance?! NEW!
Philadelphians who are struggling financially because of the pandemic may be eligible for an emergency cash grant from the Pennsylvania Department of Human Services. The Emergency Assistance Program is for families with children who were working and experienced the loss of a job or income. Families whose income is below 150 percent of the federal poverty level—about $2,700 a month for a family of three—are eligible. Families that qualify will be able to get a one-time grant of approximately $400-$1,200, based on their family size. BenePhilly can help you apply for different benefits. Call 844-848-4376
What are My Rights in the Workplace? NEW!
- Philadelphia has expanded its Paid Sick Leave ordinance in light of COVID-19. Covered employees can use their paid sick leave for COVID-19 related issues and preventative care without fear of retaliation.
- Philadelphia’s Fair Work Week Law is in effect. See what partsV of the law apply during the pandemic.
How Can I Get Legal Help for Immigration? NEW!
USCIS offices are closed but are still processing applications. Check USCIS for details.
Nationalities Services Center, HIAS-PA, and community organizations like Juntos are there to help too.
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